Privacy Policy
Effective Date: 01/01/2026
Welcome to Gotham Fragrances (“Gotham Fragrances,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit GothamFragrances.com (the “Site”) or purchase products from us.
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (processed securely by our payment providers)
- Purchase history
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the Site
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send shipping and order updates
- Improve our website and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Respond to inquiries
- Send promotional emails (only if you have opted in)
- Analyze website performance and customer behavior
3. Marketing Communications
If you subscribe to our email list, we may send:
- Promotions
- New product announcements
- Special offers
- Fragrance recommendations
- Newsletters
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
4. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Measure advertising effectiveness
- Analyze visitor behavior
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
5. Payment Information
We do not store your complete payment card information.
Payments are securely processed by trusted third-party payment providers that use industry-standard encryption and security practices.
6. How We Share Information
We do not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing providers
- Website hosting providers
- Analytics providers
- Fraud prevention services
- Customer support platforms
These providers may only use your information to perform services on our behalf.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Privacy Rights
Depending on where you live, you may have rights that include:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your information
- Requesting a copy of your personal data
- Opting out of certain data uses
- Managing marketing preferences
To exercise applicable rights, please contact us using the information below.
10. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
12. Analytics
We may use analytics tools to better understand how visitors use our Site and to improve the customer experience.
These tools may collect information such as:
- Pages viewed
- Time spent on pages
- Device type
- Browser information
- Approximate geographic location
- Referring websites
13. Advertising
We may use advertising partners to display relevant advertisements and measure campaign effectiveness.
These partners may use cookies or similar technologies in accordance with their own privacy policies.
14. International Visitors
If you access our Site from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
Gotham Fragrances
Website: GothamFragrances.com
Email: Sales@gothamfragranes.com
Phone: [Customer Service Phone Number]
Mailing Address: 20301 Fulks Farm Rd, Montgomery Village, MD 20886, USA
Thank you for choosing Gotham Fragrances. We appreciate your trust and are committed to protecting your privacy while providing an exceptional shopping experience.